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Faster, Smarter IT and Business Operations

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Sponsored by

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Presenting, Accelerate: Faster, Smarter IT and Business Operations, sponsored by IBM.

The era of AI and Automation is now.

No longer just an over hyped buzzword, AI is having a profound impact on businesses as a key catalyst for digital transformation. However, the journey to AI is fraught with challenges. Complexity is driving dependency and forcing CIOs to sacrifice innovation for stability. When deployed correctly, the initial promise of AI – detecting patterns and gaining insights from the past to improve the future – can become a reality.

This event has been curated to create interactive sessions, with dedicated tracks for AI Operations and Automation. Experts will deep dive on the latest innovations and lead discussions to share approaches that tackle challenges and swap war stories on one of the hottest topics impacting the industry today. This is a unique opportunity to network with distinguished engineers, IT leaders, and executives while working towards solutions on common challenges.

Join us to discuss how you can leverage the power of AI to achieve proactive incident resolution and automate labor-intensive processes. Winning the support of the business through top-to-bottom buy-in is a key focus for many IT Operations and Business Leaders.

Here's what your peers think about virtual events, sponsored by IBM

  • "An insightful experience. Useful to see and hear how others are dealing with the same business challenges that we have to handle. IBM insight was good and helps to understand the market"

    Andreas Francois Vermeulen, Head of Analytics, Digital Consultancy Services, Sopra-Steria

  • "The variety of backgrounds of the panellists and attendees made for a really interesting discussion. Time flew by and we could've continued for hours"

    Di Mayze, Global Head of Data & AI, WPP

  • "The entire event was excellent. Thank-you for hosting"

    Tracey O'Neill, Head of Analytics & Insights, Morgan McKinley

  • "A well-constructed and content-rich virtual alternative to a real conference"

    Neil Taylor, VP, Data Strategy, Mastercard

  • "Great opportunity to learn about emerging technologies and practical implementation strategies"

    Dave Mason, Chief Data Officer, Thales

  • "A great event to be a part of - thanks for including me!"

    Lisa Allen, Head of Data Analytics, Ordnance Survey


Exclusive Attendees

Join an exclusive group of the brightest IT Operations leaders in North America

speaker (1)

Experts & Insights

Attending sessions where the brightest leaders in IT will share insights and best practices.


Exclusive Networking

A truly interactive and two-way conversation with the best of your peers


Agenda: Broadcast Live on Tuesday, December 1, 2020

Accelerate: Faster, Smarter IT and Business Operations

Watch On-Demand

1:55 pm (EST)

Sign in & Welcome
We ask that you log into the secure meeting platform ahead of the 2 pm kick-off to ensure you have a secure connection and are ready to go!

2:00 - 2:15 pm (EST)

Opening Session


  • Mike Gilfix, VP Cloud Integration Offering Management, IBM

Watch On-Demand

2:15 - 2:20 pm (EST)


2:20 - 2:45 pm (EST)

AIOps Session - Creating an SRE Team

Join IBM for a deep-dive discussion into Site Reliability Engineering (SRE). The goal of this session is to provide a relevant sample of the SRE discipline in-practice: What are the core tenets of SRE and how are they being adopted? How are SREs automating traditionally toil intensive tasks? How is Incident Response a key part of a reliable software development lifecycle? How to get started on the journey to SRE? All these questions and more will be explored during this interactive session with an experienced leader in the SRE discipline.


Watch On-Demand

Automation Session - What is Hyperautomation and How Can it Transform my Business Processes?

In 2019 Gartner defined hyperautomationas an approach in which organizations rapidly identify, vet, and automate as many approved business and IT processes as possible through a disciplined approach. Join Brian and Eileen as they discuss what’s at the core of hyperautomation and the steps on the journey to true hyperautomation. Learn about IBM’s unique capabilities to support you on your journey to hyperautomation.


  • Brian French Managing Partner, SALIENT PROCESS
  • Eileen Lowry, Director, Offering Management, IBM DIGITAL BUSINESS AUTOMATION

Watch On-Demand


2:45 - 2:50 pm (EST)


2:50 - 3:15 pm (EST)

AIOps Session - A Day in the Life of an SRE

Straight from a practicing SRE, understand a real use case and the improvements gained from implementing the latest AIOps capabilities in a real environment.


Watch On-Demand

Automation Session - Keeping the Lights on with IBM, the Black Hills Energy Story

Join us as we discuss real client experiences of business challenges being solved with automation. Get insights into how intelligent automation could impact your organization.


Watch On-Demand


3:15 - 3:30 pm (EST)


3:30 - 3:55 pm (EST)

AIOps Session - Intelligent Incident Management for AIOps

AIOps and ChatOps is transforming IT Operations from reactive to proactive operations targeting emerging incidents rather than customer-impacting incidents. ChatOps empowers high-performing, cross-functional and global or remote teams to investigate alerts generated from IT data and collaborate with key SMEs to resolve them from a single platform. In this demonstration session, I’ll walk us through a scenario of how an SRE or IT Ops engineer can use insights from Watson AIOps to accelerate time to detect, isolate, fix and resolve an incident without sending emails, making phone calls, or switching across different interfaces.


Watch On-Demand

Automation Session - Boost Productivity and Augment your Workforce with RPA

Organizations are trying to optimize IT and business operations by leveraging the power of automation to increase employee productivity and accelerate innovation. One way to do this is to use bots to automate repetitive human tasks with RPA. This session will explore how RPA from IBM can help accelerate time to value, reduce human error, and increase throughput.


Watch On-Demand

3:55 - 4:00 pm (EST)


4:00 - 4:25 pm (EST)

AIOps Session - Expanding capabilities of Watson AIOps: Greater Efficiency, Reduced Risk, and Lower Costs in IT

IBM is evolving it's approach to AIOps to help clients better transform their IT operations. New capabilities spanning data silos, and new ChatOps capabilities with ServiceNow and Microsoft Teams will help teams go farther with their existing tools. IBM ecosystem partners help fulfill the promise of AIOps with critical capabilities that bring new levels of visibility across clouds, data, and applications.


Watch On-Demand

Automation Session - Jumpstart your Hyperautomation Journey

A hyperautomation journey promises to help eliminate and improve inefficiencies, manual processing errors, and other bottlenecks across your enterprise.  When deciding what types of work to automate, it can be difficult to figure out where to start. The first step is to gain a clear understanding of how your business operates. Process and task mining are the key to unlocking the value of hyperautomation by using historical data to dive deep into the business, create process maps, and identify where automation will help create the greatest impact for your enterprise. Join Harley and Max as they discuss the role process mining can play in jumpstarting your hyperautomation journey.


  • Harley Davis, Vice President, France Lab and Decision Management, IBM
  • Massimiliano Delsante, CEO, MYINVENIO

Watch On-Demand

4:25 - 4:30 pm (EST)

Closing Remarks and Invitation to schedule 1:1 Meetings

Watch On-Demand

4:30 - 5:15 pm (EST)

Entertainment / Networking / Community Building    





Will I be pitched a product or a service?

In a word, no! That is not the purpose of our Virtual Events. The event may be hosted by global technology specialists, however, they are carefully selected to partner to ensure conversations are industry-leading and that participants are not being subjected to a 2-hour pitch. 

Is it closed-door?

This virtual event is a closed-door event, allowing senior executives to remain open when discussing their business challenges.

What do I need to be able to join a Virtual Event?

You will need to have access to a good internet connection, a webcam and a good quality audio system. We recommend the use of a headset to allow good quality sound and mic. We also recommend that you participate in a quiet environment to allow for limited background noise.

Ahead of the event itself, you will have the chance to demo the platform with our Producer so you can see what it's like and work through and technical questions you may have. 

Who else will be there?

All our events are designed for a senior executive audience so you will be joined by senior peers.

Will we be able to ask questions during the session?

Absolutely! We love it when our participants take the reins and ask their own questions within the event. You are welcome to submit them ahead of time or feel free to raise them during the event!

Can we provide feedback to help drive improvements for future sessions?

YES! We love receiving feedback on all our events and always send out a feedback survey post-event which we invite all participants to complete.

The following Terms and Conditions (“Terms”) apply to you or your proxy in relation to your registration for this Corinium Global Intelligence (“Corinium”) Event. The definition of “Attendee” for purposes of these Terms will include all participants at the Event, including Speakers, Moderators, Attendees and Sponsors. By participating in this Event, you agree to these Terms.

Corinium reserves the right, in its sole discretion, to limit or deny access to any entity or individual.

Cancellation and substitution policy

Cancellations are requested in writing. At the time of cancelation, we request that if possible, you suggest a substitution. Substitutions are appreciated but will require qualification and approval by Corinium.

Changes to Event and Agenda

  • Please note that while speakers, moderators and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Corinium reserves the right to alter or modify the advertised speakers, moderators and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on the event website as soon as possible.
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  • Any speaker or moderator substitutions or alterations to the agenda will be updated on our website as soon as possible.

Use of Multimedia at the Event

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Data protection

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